Release 6.1.2 - November 2019

Release Features

The NHVR Portal will be updated with Release 6.1.2 from 4pm (AEST - Brisbane time) on Friday 29/11/2019.

From Friday 29 November, the NHVR Accreditation team will start processing all NHVAS applications received via email, fax or web forms through the NHVR Portal. It will be a busy few days for the team, completing and uploading applications on behalf of operators.

With the high volume of NHVAS applications normally received at this time of year, combined with the data entry process, there will be some minor impacts on assessment timeframes. We appreciate your understanding during this time.


To help with the application queues, we encourage operators to avoid submitting applications between 29 November and 1 December.

On Monday 2 December, you’ll receive a ‘Getting started’ email with instructions on how you can begin to submit your applications through the new Portal Accreditation service. If you have not logged out since Friday, please refresh your account.

Register 


View the release number/ version to see if the update has been applied: Check the Release Number/ Version

CHANGES WITHIN SERVICE AREAS:

ACCREDITATION SERVICES

NHVAS is now available in the NHVR Portal.

Operators can:

  • Submit an application
  • Manage account information
  • Review application status
  • Review accreditation status
  • Review driver and vehicle lists
  • Pay for your application
  • View payment history
  • Track audit associated responsibilities.

Jurisdictions can:

  • View NHVAS Vehicle lists and see any changes to the records, such as plate change or registration status.
  • Respond to compliance history requests for accreditation applications.

Auditors can:

NHVR (Regulator)

  • Process NHVAS applications in the NHVR Portal.

ACCREDITATION FAQS

What audit functions can now be completed in the NHVR Portal?

  • Operators can now create and submit Compliance Audit Notifications using the NHVR Portal.  
  • Operator can select an auditor from a dropdown list in the NHVR Portal during the application process. Note: only auditors with current NHVR approval will be presented for selection (NHVAS Approved Auditors list)
  • From Monday 2 December, view the NHVAS Approved Auditors list will be available in the NHVR Portal > Information Hub.

View the following Help Articles for more information:

Accreditation home page

Getting Started with Accreditation

User Roles & Permission Levels

Set up your team/ add and remove users

Update customer account - details, users and access

Nominate as a Legal Representative