Navigate the Home Screen

Overview of initial landing page for Road Manager Portal

The Home screen can be viewed in:

  • Menu Layout
  • Dashboard Layout

Menu Layout

Shows a tile view of the options available:

  • Access Permits - Manage access permits
  • Information Hub - Public access information tools and knowledge bases
  • Account - Account management functions and settings
  • My profile - Update your user profile
  • Logout

Dashboard Layout

The dashboard provides an overview of current cases for the account.

Live case tracker

Show a live infographic of cases and where they are in the process:

  • New - new consent requests
  • Assessment - consent requests currently under assessment
  • Decision under review - currently under review by the regulator

Open cases

Personalised view of cases assigned to the individual and the required action:

  • Permit Case number - permit case number assigned to the application
  • Application type - eg. OSOM, HML, B-Double
  • Workflow state - eg. new, assigned, customer information request etc.
  • Due Date - date consent request is due


Displays lower level tasks that have created a notification for action to support workflow management:

  • Read flag
  • Permit Case No
  • Notification subject - activity subject
  • Notification status - eg. New, cancelled, completed etc.

You can filter the information displayed in the Open Cases and Notifications sections on the Home page using the drop down toggle options to display filter options.

Select a Permit Case No to view that case.