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Everything you need to know about
using the NHVR Portal

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Customer Help Centre

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FAQs

Quick answers to a few common
questions about the NHVR Portal

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Portal
Updates

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Release 4.2.0 - December 2018
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Release 4.1.2 - November 2018
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Release 3.8 - April 2017 (Major Update)
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Release 3.8.1 - May 2017 (Minor Update)
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Release 3.8.2 - May 2017 (Minor Update)

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Need more help?

Call the RM Hotline number for support (1300 880 493) or email RM.enquiries@nhvr.gov.au

Standard 1300 call charges apply (check with your phone provider). Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday. Closed on weekends and all national public holidays.

*The NHVR Portal Help Centre is updated periodically as new functionality and fixes are loaded into the NHVR Portal. While every effort is made to ensure currency, the Help Centre updates are scheduled based on priority. The most recently updated articles will be displayed under 'Portal Updates'. While the NHVR has taken every possible precaution with the creation of the files, images and instructions within the Help Centre, they are downloaded and used at your own risk. If you do not have Adobe Reader it can be downloaded free by clicking the Get Adobe Reader icon below.

Various tools to enable access to these files for people using a screen reader can be found at http://www.adobe.com/accessibility/products/acrobat/.

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