Welcome to the training resources page, the presentations are categorised as:

Foundation Training Units - for Road Managers who are just getting started using the NHVR Portal

Advance Training Units - for Road Managers who have completed the Foundation Training or are regular users of the NHVR Portal.

We recommend you complete the training units in order, however you can complete a unit about a specific topic as required.

Click here to view any future webinars or training sessions.

Foundation Training Units (Full Portal)	Learning Outcome “By the end of this workshop, you should be able to…”	Related Pages
NHVR Portal Road Manager Foundation Training (Part 1)	Introduction and Overview
NHVR Portal Road Manager Foundation Training (Part 2)	General Navigation	Help and User Support
NHVR Portal Road Manager Foundation Training (Part 3)	Overall Account and Users	Overview of an Account Account My profile
NHVR Portal Road Manager Foundation Training (Part 4)	Search Tables	Set up your table views Use tables in Case Tracker
NHVR Portal Road Manager Foundation Training (Part 5)	Reviewing a Case	Case Tracker (RM view)
NHVR Portal Road Manager Foundation Training (Part 6)	Alternative Route Proposal	3 Route Management What are the guidelines for proposing an alternative route?
NHVR Portal Road Manager Foundation Training (Part 7)	Information Requests (IR) & Extensions of Time Requests (EOT)	Review Cases/ Provide Consent
NHVR Portal Road Manager Foundation Training (Part 8)	Providing a Decision & Additional NHVR Portal Support	4 Decisions Tab

Advanced Training Units

(Full Portal)

Learning Outcome
“By the end of this workshop, you should be able to…”

Resources

Users and Account Management (AT-1)

To provide you with an understanding of the User and Account Management functions within the NHVR Portal.

The following examples will guide you through the functionality discussed above, enabling you to gain a better understanding of the functions and how they work:

Example 1 – Updating workgroups and flags

Mod1-1.mp4

Example 2 – De-activate a users membership in the account

Mod1-2.mp4

Example 3 – Update users profile details and add ‘copy to’ emails

Mod1-3.mp4

Example 4 – Update account details and upload a logo

Mod1-4.mp4

Tables and Reporting (AT-2)

The following examples will guide you through the functionality discussed above, enabling you to gain a better understanding of the functions and how they work:

Example 1 – Create a Account level tab and prevent it from being personalised

Mod2-1.mp4

Example 2 – Select all columns to be shown in a tab

Mod2-2.mp4

Example 3 – Apply multiple filters to a tab and sort by a column, then clear all of the filters

Mod2-3.mp4

Example 4 – Export a tab and then remove the tab

Example 5 – Mass update a number of cases to a workgroup and allocate flag

Mod2-5.mp4

Example 6 – Review the Dashboard & create a tab within the dashboard

Mod2-6.mp4

Example 7 – Review and filter a reporting chart

Portal Forms

Learning Outcome
“By the end of this workshop, you should be able to…”

Resources

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Need more help?

Call the RM Hotline number for support (1300 880 493) or email RM.enquiries@nhvr.gov.au

Standard 1300 call charges apply (check with your phone provider). Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday. Closed on weekends and all national public holidays.

*The NHVR Portal Help Centre is updated periodically as new functionality and fixes are loaded into the NHVR Portal. While every effort is made to ensure currency, the Help Centre updates are scheduled based on priority. The most recently updated articles will be displayed under 'Portal Updates'. While the NHVR has taken every possible precaution with the creation of the files, images and instructions within the Help Centre, they are downloaded and used at your own risk. If you do not have Adobe Reader it can be downloaded free by clicking the Get Adobe Reader icon below.

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