What is the Road Manager Module?

Owned by John Barry

Last updated: Jun 11, 2018 by Linda MacDonald (Unlicensed)

Background information

The Road Manager module of the NHVR portal is the tool for Road Managers to use to respond to requests and review decisions. Tools include:

Consent management
Route management
Decision history
Information request tools
Data quality
Activity reporting
Status monitoring
Workflow management

Benefits of the NHVR portal over previous processes:

Reduction of time to process applications
Emails were an inefficient process
National consistency and standardisation of decision making
Transparency of permit decisions
Improved customer applications through process
Records and history all maintained within a single systems that is accessible
Single application number / permit case number / reference number