FAQs


FAQs

Everything you need to know about  
using the NHVR Portal

Browse by title

GETTING STARTED


HOME SCREEN


VEHICLE CONFIGURATION


VEHICLE TYPES


APPLICATION TRACKER

> Route Planner



CASE TRACKER


TASK TRACKER


CONSENT TRACKER


CONDITIONS LIBRARY


PERMIT LIBRARY


REPORTS


INFORMATION HUB


ACCOUNT

> Administrator


MY PROFILE


SYSTEM

>Tables




Webinars, Videos & Training

Watch short videos or view past 
webinars 
on demand

Latest Webinar: Readiness for Portal Forms

Need more help?

Call the RM Hotline number for support (1300 880 493) or email RM.enquiries@nhvr.gov.au

Standard 1300 call charges apply (check with your phone provider). Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday. Closed on weekends and all national public holidays.


*The NHVR Portal Help Centre is updated periodically as new functionality and fixes are loaded into the NHVR Portal. While every effort is made to ensure currency, the Help Centre updates are scheduled based on priority. The most recently updated articles will be displayed under 'Portal Updates'. While the NHVR has taken every possible precaution with the creation of the files, images and instructions within the Help Centre, they are downloaded and used at your own risk.  If you do not have Adobe Reader it can be downloaded free by clicking the Get Adobe Reader icon below.

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