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Safety and Security
FAQs
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B-TRIPLE - Where do I find a B-triple vehicle in the list?
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Can I amend a permit without a fee applying?
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Can I apply for an amendment with the NHVR if my permit was issued by another transport authority?
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Can I customise the reports?
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Can I make an amendment when my application is being assessed?
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Can I request ‘all’ roads or a ‘blanket approval’ for a state or council?
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Differences between Route Planner and Journey Planner
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Do I need third-party approval?
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Do I need to log in to use Route Planner?
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How do I add, change or remove an administrator role?
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How do I apply for an access permit?
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How do I attach Trailers or Dollies?
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How do I check my permit payment and application is submitted?
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How do I check my user role?
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How do I check the Release Number/ Version?
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How do I find out who my administrator is?
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How do I know what Routes or Areas belong to a local Road Manager?
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How do I make an amendment?
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How do I measure Ground Contact Width?
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How do I play/ turn off a tour that has pop up screen instructions?
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How do I see all the users in my Account?
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How long does it take to process an application?
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How many users can I add to my Account?
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How much does it cost to renew a permit?
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How much will it cost me to get approval from a state road authority and one Road Manager for an area?
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How secure are payments made through the NHVR Portal?
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I am having trouble resetting my password, what should I do?
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I am having trouble uploading an attachment
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I attached a document but can't see it, where has it gone?
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I can't remember my password, how do I reset it?
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I can't see my vehicle configuration in the list, how do I apply?
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I created and saved a vehicle configuration but now can't find it, where has it gone?
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I created and saved an application but now I can't find it?
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I find the NHVR Portal difficult to use, can I get help to submit my applications?
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I have been locked out of the NHVR Portal, what should I do?
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I made a change to an application but it has gone?
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I need help with the Beta environment for Accreditation or Vehicle Standards
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I received an email with a link to log into the Portal, why can't I login?
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I received my permit, but it is only for a day trip and I need it to include night travel. What should I do?
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I see a road manager has refused consent, how do I request a review of that decision?
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I'm trying to build a custom vehicle configuration but the components do not exist?
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If I travel through multiple Road Manager boundaries for a single route, how much will this cost?
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If I travel through multiple Road Manager boundaries for an area application, how much will this cost?
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Is there a limit on the number of custom tabs you can create?
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Jurisdictional contacts
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Our company doesn’t have a business credit card, we always used cheque how can we submit permit via NHVR Portal?
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PBS - Do I need a Performance-Based Standards Permit?
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PRIME MOVERS - How do I apply for a permit when I am using multiple prime movers, for example push-pull units?
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Request certified copy process
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Should I apply for a single route or area per application
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SPV (South Australia) - What is a Certificate of Approval for Road Travel?
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What are the application processing times?
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What are the common Vehicle terms and measurements used in the Portal?
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What are the costs/ fees for a permit application?
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What are the default columns for Case Tracker?
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What does my role allow me to do on the Portal?
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What form should I use if my permit has been defaced, destroyed, lost or stolen?
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What functionality or benefit does the NHVR Portal provide?
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What happens to feedback I have given about the NHVR Portal?
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What has changed with the process for amending a permit application?
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What if I want more than one route or area?
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What is a single route?
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What is a tour?
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What is a waypoint?
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What is an area application?
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What is an expedited renewal?
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What is Portal Forms?
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What is the difference between a Task, Note and Request?
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What is the difference between an existing access customer and a new access customer?
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What is the NHVR Portal and what does it do?
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What is the number near the bell symbol on the home screen?
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What is the Permit Library?
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What is the process for amending a permit application?
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What mobile devices does the NHVR Portal work on?
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When amending a permit application, what is the difference between a minor route variation and adding a route or area?
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When can I make an amendment?
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Where can I find information about gazette notices or permit based schemes?
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Where can I find my permit?
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Where do I find the NHVR Portal privacy policy?
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Who can create/ delete a custom tab?
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Who can create/delete a custom tab that is seen across the account by all users?
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Why can't I delete a table column on a tab?
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Why can't I move the waypoint past the end of a road or area?
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Why can't I perform some functions - the system says I don't have access.
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Why can't I see all of the Road Layers in Route Planner?
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Why can't I submit a permit application?
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Why can't I update a submitted application?
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Why do I have to submit multiple applications for multiple routes or areas?
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Do I need third-party approval?
Do I need third-party approval?
John Barry
Former user (Deleted)
Owned by
John Barry
Last updated:
Nov 18, 2017
by
Former user (Deleted)
Loading data...
Answer:
Please see the NHVR Website for detailed information about third-party provider approval.
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