FAQs

`Switch to:


Contact us: 1300 696 487







All FAQs








Browse by Topic

GETTING STARTED



HOME SCREEN


VEHICLE CONFIGURATION


VEHICLE TYPES


APPLICATION TRACKER

> Route Planner


> Payment


> Apply to Amend, Renew or Cancel a Permit



CASE TRACKER


TASK TRACKER


PERMIT LIBRARY


REPORTS


INFORMATION HUB


ACCOUNT

> Administrator


MY PROFILE


SYSTEM

>Tables

Need more help?

Contact us on: 1300 MYNHVR (1300 696 487)

Standard 1300 call charges apply (check with your phone provider). Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday. Closed on weekends and all national public holidays.

*The NHVR Help Centre is updated periodically as new functionality and fixes are loaded into the NHVR Portal. While every effort is made to ensure currency, the Help Centre updates are scheduled based on priority. The most recently updated articles will be displayed under 'Portal Updates'. While the NHVR has taken every possible precaution with the creation of the files, images and instructions within the Help Centre, they are downloaded and used at your own risk.  If you do not have Adobe Reader it can be downloaded free by clicking the Get Adobe Reader icon below.

Various tools to enable access to these files for people using a screen reader can be found at http://www.adobe.com/accessibility/products/acrobat/.

Get Acrobat Reader