Background information
The Road Manager module of the NHVR portal is the tool for Road Managers to use to respond to requests and review decisions. Tools include:
- Consent management
- Route management
- Decision history
- Information request tools
- Data quality
- Activity reporting
- Status monitoring
- Workflow management
Benefits of the NHVR portal over previous processes:
- Reduction of time to process applications
- Emails were an inefficient process
- National consistency and standardisation of decision making
- Transparency of permit decisions
- Improved customer applications through process
- Records and history all maintained within a single systems that is accessible
- Single application number / permit case number / reference number
Page currently under development