What is the Road Manager Module?

Background information

The Road Manager module of the NHVR portal is the tool for Road Managers to use to respond to requests and review decisions. Tools include:

  • Consent management
  • Route management
  • Decision history
  • Information request tools
  • Data quality
  • Activity reporting
  • Status monitoring
  • Workflow management

Benefits of the NHVR portal over previous processes:

  • Reduction of time to process applications
  • Emails were an inefficient process
  • National consistency and standardisation of decision making
  • Transparency of permit decisions
  • Improved customer applications through process
  • Records and history all maintained within a single systems that is accessible
  • Single application number / permit case number / reference number