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  1. To begin an assessment select the CASE MANAGEMENT tab.
  2. Click the green Start Assessment button. This tells the system, the customer and the regulator that assessment by the Road Manager has commenced. Note: The 28 day period commences when the consent request is allocated to the Road Manager by the Regulator, not when the Road Manager clicks on the Start Assessment button.
  3. A note that assessment has commenced will be automatically added to the NOTES tab.
  4. The case status will change from NEW to ASSESSMENT - visible in the case header information.


Workflow tab

Requests tab

- Extension of Time (EOT)

- Information Request (IR)

Tasks tab

Notes tab