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I am an existing NHVR Portal user 

 Steps to follow:
  1. Open the NHVR Portal
  2. Log into your existing account
  3. If you are an administrator user, Vehicle Standards service will now appear in the side navigation
  4. If you are not an administrator, the Administrator of your account will need to set up user permissions for you or any additional team members to view Vehicle Standards.

I am a Vehicle Standards customer and was involved in Beta testing

 Steps to follow:
  1. Open the NHVR Portal
  2. Log into your existing account
  3. Vehicle Standards service will now appear in the side navigation without the 'Beta' label.
  4. All existing account settings will be the same.
  5. You may wish to set up additional team members to also view Vehicle Standards.

I have never used the NHVR Portal (new user) and my business doesn't have an account

 Steps to follow:
  1. Open the NHVR Portal
  2. Register as a user 
  3. Set up your account (the user setting up the account will automatically be assigned as an Administrator of the account)
  4. Vehicle Standards service will now appear in the side navigation
  5. If you are not an administrator, the Administrator of your account will need to set up user permissions for you or any additional team members to view Vehicle Standards.

If you are not sure if your business has an account please contact NHVR:

13 NHVR (13 64 87)

Standard  call charges apply (check with your phone provider). Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday.

Closed on weekends and all national public holidays.


Other helpful information: View user permissions


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