Cancel an existing permit

Locating the existing permit

1. If your permit was issued after 25th September 2017, it will be located in the Permit Library (Step 3).
2. If your permit was issued before 25th September 2017, use the Application Tracker to amend your permit (Step 11).
   

   Cancel an existing permit in the Permit Library

3. Navigate to the permit the Permit Library.
   
   
   
   
   
4. On the OPEN TAB, search for the Permit using the table filters, for example the Permit ID.
   
   
   
   

5. To display more permit details, add columns to table by selecting TAB OPTIONS > Change columns.  Then on the COLUMN SELECTOR tab, tick the checkbox against the column you wish to add and click APPLY.
   
   
   
   
   
   
   

6. Then tick to select the permit you wish to amend.

7. Once the permit is selected, from ACTIONS FOR 1 ITEM button, select CANCEL. 

   
   
   
   

   By selecting multiple permits, you can carry out bulk actions.

8. Click on Save button located at the bottom of the page; this will save the changes you have made on the Permit and be applied to all of the subsequent Cases sharing the Permit Number.
   
   

   Any updates made to a Permit will be automatically applied to all subsequent Cases associated with the Permit no matter what status the Case is in.

   Cancel an existing permit in Application Tracker

9. Navigate to the permit the Application Tracker.
   
   
   
   
10. Click on the SUBMITTED TAB.
11. Search for the Permit using the table filters, for example the Permit ID.
    
    
    
    

12. To display more permit details, add columns to table by selecting TAB OPTIONS > Change columns.  Then on the COLUMN SELECTOR tab, tick the checkbox against the column you wish to add and click APPLY.
    
    
    
    
    
    
    

13. Then tick to select the permit you wish to CANCEL.

14. Click on Save button located at the bottom of the page.