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Answer: 

There must always be an administrator assigned to an account. If you are the administrator for the account, you can change administrators by assigning a second administrator to the account and then removing the administrator role from your own user role.

Please note: Each Customer account must have at least one Administrator. It is recommended that you have at least two administrators.

To add another administrator to your account:

Navigate to Account, select Customer account members. From the list of account members, find the user being added as an administrator.

Under Role, select Administrator from the drop down list.

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To change, remove or deactivate an administrator role for a user

Repeat the steps above and change the role assigned to the user or for exiting employees, change their Membership status to Deactivated.

 

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