What are the changes to heavy vehicle registration?
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What if my registration details are wrong in the NHVR Portal?
State and Territory transport authorities continue to deliver registration services. Participating jurisdictions provide read-only information to the NHVR and is visible to operators through the NHVR Portal. Operators will not be able to make changes to registration information through the Portal and should continue to direct any queries about or corrections to registration information to their state or territory transport authority.
I need to change my registration details, how do I do this?
State and Territory transport authorities continue to deliver registration services. Participating jurisdictions provide read-only information to the NHVR and is visible to operators through the NHVR Portal. Operators will not be able to make changes to registration information through the Portal and should continue to direct any queries about or corrections to registration information to their state or territory transport authority.
I'm having trouble linking my registration accounts in the NHVR Portal, can you do it on my behalf?
Unfortunately, no. The questions asked in the Link Registrations wizard are designed to validate that you are authorised to view the registration information. The information provided by the user must match the information in the NHVR Heavy Vehicle database as part of confirming that the user is authorised. Where a mismatch has occurred, the mismatching information is not highlighted for security purposes as this may provide an unauthorised person with hints on how to gain access to the information. We recommend that you review the help material and confirm the information you are entering is correct. If you are still having difficulties, you will need to contact the relevant jurisdiction to relevant state or territory transport authority to confirm the information the jurisdiction has on record.
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The NHVR Portal tracks all access to the system and this is logged for monitoring and auditing purposes.
My registration status is Registered however the expiry date has passed?
The Expiry date is the true indicator of effective status. Depending on the jurisdiction, the registration Status may continue to show as 'Registered' unless a vehicle registration is deliberately 'Unregistered' or 'Suspended'. The Expiry date reflects the expiry date of the most recent registration and if that date has passed then the vehicle should be considered as "Unregistered". For more information, contact the state or territory transport authority.