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What are the changes to heavy vehicle registration?

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What if my registration details are wrong in the NHVR Portal?

State and Territory transport authorities continue to deliver registration services.  Participating jurisdictions provide read-only information to the NHVR and is visible to operators through the NHVR Portal.  Operators will not be able to make changes to registration information through the Portal and should continue to direct any queries about or corrections to registration information to their state or territory transport authority.

I need to change my registration details, how do I do this?

State and Territory transport authorities continue to deliver registration services.  Participating jurisdictions provide read-only information to the NHVR and is visible to operators through the NHVR Portal.  Operators will not be able to make changes to registration information through the Portal and should continue to direct any queries about or corrections to registration information to their state or territory transport authority.

I'm having trouble linking my registration accounts in the NHVR Portal, can you do it on my behalf?

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Not yet, but we are working on it.  Information about improvements will be published through the NHVR Portal Newsfeed and through the On The Road publication.  

Who can see my registered vehicles through the NHVR Portal?

Administrators of a customer account can invite users to the customer account to view information pertaining to their account.  Customer administrators control and manage who has access.  See Update Customer Accounts for more information on managing users.   You can monitor who has access your registration records through the Data Request Log


Only authorised NHVR employees who have a job requirement to view information can view heavy vehicle registration records.  Not all NHVR employees can access heavy vehicle registration information.  

The NHVR Portal tracks all access to the system and this is logged for monitoring and auditing purposes.