When you want to switch between the customer accounts you are using.
Step-by-step guide
- From the Account screen, click on the Change active account tile in the centre of the screen
or use the side navigation
or top navigation
. To change the Customer Account you are viewing, select Change Active Account. A green dot
shows against the current active account.
- Select the account you wish to use and exit.
Check that the new Active Account name is now listed in the top navigation.
Note: If you are submitting a permit as a third party, it is important that you select the correct active account otherwise all permit application information will need to be resubmitted.