Navigate to Help located in the top navigation bar.
Tip You can access this when you are not logged into the NHVR Portal or from any screen when you are logged in.
Select the Road Manager Help Centre.
3. Use 'Toggle' 
in the left corner of the Help Centre to open the side navigation menu or use
the 'Search' function 
to find the related Help Article.
View the 'in Portal' HELP articles
- Select a topic from the Help Articles menu.
- Use the side navigation menu or use Search to find the related Help Article.
- Click on
at the bottom of the slide out screen, to view the full Help Centre website.
Browse the Help Centre website
- Select the Help Centre – CustomerRoad Manager drop-down menu in the side navigation panel to browse the available topics.
- Review the FAQs.
- Select Webinars, Videos and Training for further information.
Phone the NHVR Road Manager Hotline
Contact phone
Phone: 1300 MYNHVR (1300 696 487)1300 880 493) or email RM.enquiries@nhvr.gov.au
Standard 1300 call charges apply (check with your phone provider).
Hours
Call Centre: Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday. Closed on weekends and all national public holidays
Office: 7:00am – 5:00pm (AEST) Monday to Friday
*Closed on weekends and all public holidays in Brisbane, Queensland.