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Managing all of your customer account information, including users and access.

Step-by-step guide          

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   From the Account screen, click on the Manage customer account in the centre of the screenImage Modified or use the side navigationImage Modified or top navigationImage Modified.         

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    Info

    Note: Make sure you check you are in the correct customer account before you make any changes. See the Customer Account name in the top navigation. Use Change active account to switch to another account.


  2. Here you can update/ view:

    Contact Details
    Entity Details
    Billing Details
    Users and access
    Logo

  3. Update your Account information under Details, using the arrows on the right to expand and collapse each section.

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    Info

    Note: The Entity Details are extracted from the ABN register. These details can only be updated from the registered information. If they are changed on the ABN register, Refresh ABN Extract to update the portal information.


  4.  View and open your active users from the Details tab by clicking on the Active User icon or see the list of users under the Users tabImage Modified.

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  5. Here you can add additional user information - Position, Division and Work Phone. This can then be used as a field you can filter on in the user view.
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  6. Select the account level and see or change (administrator access only) the status of the account access.

    Info

    Note: The top section containing User email and User phone, can only be updated by the User. See My Profile.


  7. To add/change your logo, select the Logo tab. 

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Filter by label (Content by label)
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labelsaccount entity_details billing_details account_details

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hiddentrue

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