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Locating the existing permit

If your permit was issued by NHVR after 25th September 2017, it will be located in the Permit Library.
Tip

You can amend your permit from

here, follow the steps below.
However, It

the Permit Library, however it is quicker to amend your permit directly from Application tracker as it will automatically find and match permits based on the Permit ID number.

Amend an existing permit

Locating the existing permit

If your permit was issued by NHVR after 25th September 2017, it will be visible in the Permit Library.Navigate to

Amend the permit

the Permit Library.
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On the OPEN TAB, search for the Permit using the table filters, for example the Permit ID.
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To display more permit details, add columns to table by selecting TAB OPTIONS > Change columns.  Then on the COLUMN SELECTOR tab, tick the checkbox against the column you wish to add and click APPLY.
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  • Then tick to select the permit you wish to amend.

    • Once the permit is selected, from ACTIONS FOR 1 ITEM button, select AMEND. 

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    Note
    iconfalse

    By selecting multiple permits, you can carry out bulk actions.

  • This will open the new amend permit applicaiton in Application Tracker.
    • Click here for the next steps

    1.  Navigate to Access Permits> Permit Library from the home page via the blue tile or the side navigation bar.
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    2. All permits for the active account (issued after 25th September 2017) will be listed.

      Tip

      Make sure you have selected the Open tab so all the permits are visible.


    3. Scroll through the list or use the drop-down filters to search for the required permit.
    4. Select Tab Options >Change Columns to select additional columns to display. The Tab Options menu also has options to clear filters, switch between picture and table view or export information. (View more information in Getting Started > Tables and tabs > Using filters on tables).

    5. Tick the checkbox corresponding to the Permit to be amended.

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      Tip

      Make sure you have selected the Open tab so all the permits are visible.


    6. Select drop-down Actions > Apply for Amendment.
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      Tip

      Actions allow bulk actions to be completed. For example, by selecting multiple permits you can apply for bulk renewals. This option is only active when one or more of the configurations is selected.


    7. Click Yes to confirm.
    8. New Amend Permit Application will open in Application Tracker.

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    9. Follow the 4 step process to Amend Permit Application.
    10. Use Amend Options to access vehicles, route details and route conditions amendments.

    11. Add required information and click next to move to the next step.


    Tip

    Incomplete sections will be coloured red.


    Warning

    Any updates made to a Permit will be automatically applied to all subsequent Cases associated with the Permit no matter what status the Case is in.

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    For more information see Application Tracker > Apply for a Permit.

    Fees

    If there are significant changes to the permit details, this will be seen as

    a 

    a New permit application

     and

    and fees may apply.

     See

    See:

     

    Can I amend a permit without a fee applying?

    For more information, read

    the 

    the Fact Sheet

     available

    available on the NHVR Website.