Contact the NHVR Call Centre
Phone the NHVR Call Centre
Contact phone
Phone: 13 NHVR (13 64 87)
Standard call charges apply (check with your phone provider).
Hours
Call Centre: 7:00am – 5:00pm (AEST) Monday to Friday
Closed on weekends and all national public holidays
Office: 7:00am – 5:00pm (AEST) Monday to Friday
*Closed on weekends and all public holidays in Brisbane, Queensland
Use the Help Centre 24/7
Navigate to Help located in the top navigation bar.
Select the Customer Help Centre.
3. Use 'Toggle' in the left corner of the Help Centre to open the side navigation menu or use
the 'Search' function to find the related Help Article.
View the 'in Portal' HELP articles
Select a topic from the Help Articles menu.
Use the side navigation menu or use Search
to find the related Help Article.
Click on
at the bottom of the slide out screen, to view the full Help Centre website.
Browse the Help Centre website
Select the Help Centre – Customer drop-down menu in the side navigation panel to browse the available topics.
Review the FAQs.
Select Webinars, Videos and Training for further information.