To gain access to any of the services within NHVR Portal you must first be a registered user and then have a active membership with a Customer account. 

From 1 October 2018, the following rules apply for customer users:

• Users with an account role of 'Administrator' will be able to enable the Registration Service in the Manage Customer Account Membership window.  
• Users with a service permission of 'Enabled' for the Registration Service and an account role of 'Administrator' can enable the Registration Service for other users
• If a user disables their Registration Service permissions they cannot re-enable it themselves.  A user within their account with a service permission of 'Enabled' for the Registration Service and an account role of 'Administrator' can perform re-enable the user.