Answer: 

There are a number of customer roles that can be assigned to users allowing them to perform various functions on the portal:

• Read Only - open and view most items in the customer account(s) they are members of.  Cannot view payment history and cannot create or update any items.
• General - has the same access as a Read Only user but can also create and edit items.  Cannot view payment history and cannot submit an application.
• Payment - has the same access as a General user but can also submit applications and view payment history.
• Administrator- has the same access as a Payment user but can also invite and manage user access to the Customer Account.