When you want to switch between the customer accounts you are using.
Step-by-step guide
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Click the Change Active Account tile
or click the 'folder plus person' icon located at the bottom side of the navigation panel
or select select it from the drop-down menu next to the Customer Account name in the top pane
.
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- Navigate to Account > Change active account on the side bar menu.
- A green dot shows against the current active account.
- Select the account you wish to use
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- .
Check
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the
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active account name listed in the top
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navigation is correct.
Tip If you are submitting a permit as a third party, it is important to check that you
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are using the correct active account
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. If permit
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Related articles
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information is submitted against the incorrect account it cannot be transferred to another account.