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I am an existing NHVR Portal user (or was involved in Alpha/ Beta testing)

  1. Open the NHVR Portal
(Open link) https://www.service.nhvr.gov.au/ 
  1. Log into your existing account
  • Complete the User Verification Process (View Help)
  • https://help.nhvr.gov.au/cmp4/help-centre-customer/registration-service/identity-verification

    1. The Accreditation Module will now be available for you to use, visible in the side navigation.
    1. If you are an administrator user, Vehicle Standards service will now appear in the side navigation
    2. If you are not an administrator, the Administrator of your account will need to set up user permissions for you or any additional team members to view Vehicle Standards.

    I have never used the NHVR Portal

    , a

    (new user) and my business doesn't have an account

    1. Open the NHVR Portal
    (Open link) https://www.service.nhvr.gov.au/
    1. Register as a user
    (View Help) https://help.nhvr.gov.au/cmp4/help-centre-customer/getting-started/register-new-user
    1.  
    2. Set up your
    account, selecting ‘Create Customer Account’
  • Complete the User Verification Process (Click here for ‘How to’)
  • https://help.nhvr.gov.au/cmp4/help-centre-customer/registration-service/identity-verification

  • Email digital@nhvr.gov.au and confirm your account is set up.
  • We will contact you when the Accreditation Module is available for you to use
    1. account (the user setting up the account will automatically be assigned as an Administrator of the account)
    2. Vehicle Standards service will now appear in the side navigation
    3. If you are not an administrator, the Administrator of your account will need to set up user permissions for you or any additional team members to view Vehicle Standards.


    Other helpful information: View user permissions


    For additional support call:d more help?

    1300 MYNHVR (1300 696 487)

    Standard 1300 call charges apply (check with your phone provider). Hours of operation 7:00am – 5:00pm (AEST) Monday to Friday.

    Closed on weekends and all national public holidays.